Refund Policy

At SpazioPlus General Trading LLC, we are committed to providing high-quality products/services and ensuring customer satisfaction. If you are not completely satisfied with your purchase, we offer refunds under the following conditions.

Eligibility for Refunds

You may request a refund under these conditions:

• The item/service is defective or significantly different from what was described.
• You received an incorrect product due to an error on our part.
• The refund request is made within [7 days] of purchase/delivery.

Non-Refundable Items/Services

Certain items/services are not eligible for refunds, including:

• Digital/downloadable products once accessed.
• Customized or personalized items.
• Services that have already been rendered.
• Items returned after the refund period.

Refund Process

1. To request a refund, email us at spazioplusuae@gmail.com with your order details.
2. If applicable, return the product in its original condition and packaging.
3. Once we receive and inspect the item, we will process the refund within [2 business days].
4. Refunds will be issued to the original payment method.

Late or Missing Refunds

• If you haven’t received a refund yet, check your bank account.
• Contact your bank or payment provider, as processing times may vary.
• If you still need assistance, email us at spazioplusuae@gmail.com.

Contact Us

For any refund-related queries, reach out to us:

📧 Email: spazioplusuae@gmail.com
📞 Phone: +971 523931916
📍 Address:
Spazio Plus General Trading LLC,
Amwaj Building M01 (1st Floor),
Al Fahidi Street, Near Astoria Hotel,
Bur Dubai, UAE.

We appreciate your trust in SpazioPlus and strive to ensure a seamless shopping experience.